Recently, as I sat in an outside cafe, I overheard a conversation between two women who I gathered to be sisters. They were deciding where to eat lunch before each returned to work. They got into a bit of an argument. At the height of it, one sister snarled, “You don’t really care, you just…
When my son (we’ll call him Speedy) was 4, my husband, Jon, took him to the Oakland Zoo. It was supposed to be a nice father/son-bonding day. But, due to a common miscommunication, which occurs when questions are answered, it was traumatizing for both. After gawking at the various animals, they went to the area…
In 1969, Laurence J. Peter and Raymond Hull wrote a book. It was meant to be funny. Though, with most things humorous, its hilarity rested on its truth. The book conceptualized the “Peter Principle”. In many organizations, those who are good at what they do get promoted. And they keep getting promoted. In fact, they get promoted until they…
Throughout my career, I have taken training after training in a myriad of subjects, all of which begin with a lesson about ‘active listening.’ This makes sense, as active listening is the foundation on which most of what I do professionally is based. But, I have found these trainings to be quite elementary. To me…
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